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Terms of Service

Effective date: 16 May 2025 · Last updated: 11 October 2026

These Terms of Service (“Terms”) form a binding legal agreement between you and Filltr UG (haftungsbeschränkt), a limited liability company registered in Berlin, Germany (Amtsgericht Charlottenburg, HRB 291045 B), c/o Taras Nikolenko, Wiclefstraße 65, 10551 Berlin (“we”, “us”, or “our”). By creating an account or using the Filltr app or website, you agree to these Terms in full. If you do not agree, do not use our services.

1. Eligibility & Age Restriction

Filltr is an adult dating platform for users who are at least 18 years old. By registering, you confirm that you are 18 or older and legally capable of entering into a binding contract in your jurisdiction. Users under 18 are strictly prohibited. We may verify age and reserve the right to terminate accounts where age misrepresentation is suspected.

You must not be a convicted sex offender or prohibited from using dating services under any applicable law.

2. Account Registration

You may register using an email address or via Google Sign-In. You are responsible for all activity under your account and must keep your login credentials confidential. You agree to provide accurate, current, and complete information. Impersonation of another person or entity is a ground for immediate termination.

You may hold only one active account at a time. Creating duplicate accounts to evade a ban is prohibited and may result in permanent exclusion from the platform.

3. Acceptable Use

You agree not to:

  • Post content that is illegal, hateful, discriminatory, or sexually explicit without consent.
  • Harass, bully, stalk, or threaten other users.
  • Share another person’s private information without their consent (“doxxing”).
  • Upload images depicting minors in any sexual or inappropriate context — zero tolerance, immediately reported to authorities.
  • Use the platform for commercial solicitation, escort services, or sex work.
  • Send spam, phishing messages, or unsolicited bulk messages.
  • Use automated bots, scrapers, or scripts to access or interact with the platform.
  • Attempt to reverse-engineer, hack, or interfere with the security or integrity of our systems.
  • Misrepresent your identity, age, gender, or intentions.
  • Create fake profiles or use stock/AI-generated photos as your main profile photo.

Violations may result in content removal, feature restrictions, temporary suspension, or permanent ban, at our sole discretion. Serious violations (e.g., CSAM) will be reported to law enforcement.

4. Your Content

You retain ownership of the photos, text, and other content you upload (“Your Content”). By posting, you grant Filltr a worldwide, royalty-free, non-exclusive licence to host, store, display, and distribute Your Content solely to operate and improve the Filltr service. This licence ends when you delete the content or close your account, subject to legal retention requirements.

You represent and warrant that you hold all necessary rights to the content you post and that posting it does not infringe any third party’s rights. We will not use your photos to train third-party AI systems.

5. Subscriptions & Payments

5.1 Free & Pro Tiers

Filltr offers a free tier with core dating features and a Filltr Pro subscription tier with expanded capabilities. Pro features currently include: unlimited browse visibility (free accounts see up to their 400 nearest profiles), extended messaging reach, who-viewed-me full list, advanced search filters, higher post frequency, unlimited expiring photos in chat (free accounts can send three per 24 hours), incognito mode, typing indicators, message unsend, and Gentle/Direct intention modes beyond the free tier's limited window.

Feature availability may change over time. We will notify you of material reductions to Pro benefits before they take effect.

5.2 Billing via Google Play

All subscriptions are billed through Google Play. Prices are set in your local currency as displayed in the Play Store and may include applicable taxes. By subscribing, you authorise Google to charge your payment method on a recurring basis until you cancel.

Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period. Manage or cancel your subscription at any time via the Google Play subscriptions page. Cancellation takes effect at the end of the current billing period — no partial refunds for unused time, except as required by applicable consumer protection law.

5.3 Refunds

Refund requests are handled by Google Play under their refund policies. If you are a consumer in the EU/EEA, you can withdraw from a subscription within 14 days of buying it without giving reasons. A subscription is a digital service: if you asked for it to start during those 14 days, the right ends only once the service has been fully provided, and if you withdraw you owe a proportionate amount for the time you already used (§§ 356(4), 357a(2) BGB). For refund or withdrawal questions, contact support@filltr.de.

6. Privacy & Data

Our Privacy Policy explains in detail what personal data we collect, why, who we share it with, and how to exercise your GDPR rights. Please read it; it is information about how we handle your data, not part of what you agree to here.

7. Image Moderation

Different surfaces have different rules, as set out in our Content Policy: profile photos and feed posts must not contain nudity or sexually explicit content; in private messages and private albums, adults may share explicit content with other adults who want to see it, never unsolicited. Content involving minors, sexual content without consent, intimate images of another person shared without their consent and graphic violence are prohibited everywhere. Every image is automatically classified by our self-hosted moderation system; on profiles and the feed a rejected image is removed automatically, without a prior human review, and you can appeal (Section 8). Repeated or serious violations lead to permanent account termination.

8. Reports & Enforcement

Users can report profiles, photos, or messages that violate these Terms or our Community Guidelines. Our moderation team reviews reports and may take the following actions:

  • Remove content that violates our policies.
  • Issue a warning to the user.
  • Temporarily restrict account features.
  • Permanently ban the account.
  • Report content to law enforcement where legally required.

Enforcement decisions are logged. If we act on your content or account, we tell you why in the app. You can appeal directly from that notice in the app, or by emailing support@filltr.de; a person reviews every appeal.

Reporting illegal content without an account. Anyone can report content on Filltr that they believe is illegal by emailing safety@filltr.de. Please include why you believe the content is illegal, where exactly it is (the profile name, a screenshot or a description that lets us find it), your name and email address (not required for reports of child sexual abuse material), and a statement that you believe the report is accurate and complete. We confirm receipt and tell you our decision (Art. 16 Digital Services Act).

9. Intellectual Property

Filltr and its logos, design, software, and original content are owned by us and protected by copyright and trademark law. We grant you a personal, non-transferable, revocable licence to use the app for its intended purpose. You may not copy, modify, reverse-engineer, or distribute any part of our service without our written permission.

10. Disclaimers

We work to keep Filltr available and working, but we cannot guarantee uninterrupted availability. We do not check the accuracy of what other members say about themselves, and we do not promise any particular outcome from using the service — including connections, relationships or compatibility. We are not responsible for the conduct of members outside our platform.

Your statutory rights, including for defects in paid services (§§ 327 et seq. BGB), are unaffected.

11. Limitation of Liability

We are liable without limitation for intent and gross negligence, for injury to life, body or health, under the Product Liability Act, and where we have given a guarantee. For slight negligence we are liable only if we breach an obligation whose fulfilment makes the proper performance of the contract possible in the first place and on which you may regularly rely (an essential obligation); in that case our liability is limited to the damage that is typical and foreseeable for this kind of contract. Otherwise our liability for slight negligence is excluded.

These limitations also apply to the personal liability of our staff and representatives.

12. Termination

You may stop using Filltr and delete your account at any time via Settings → Delete Account. We may suspend or terminate your access for violations of these Terms, harm to other members or legal compliance requirements, and we may end the service for any other reason with at least 30 days’ notice. If we end a paid subscription without you having breached these Terms, we refund the unused part of the period you paid for. Upon termination, your licence to use the service ends.

Sections 3, 4, 9, 10, 11, and 13 survive termination.

13. Governing Law & Disputes

These Terms are governed by the laws of the Federal Republic of Germany, without regard to conflict of law principles, and subject to applicable EU consumer protection regulations. Mandatory consumer protection rights in your country of residence are unaffected.

For disputes with consumers in the EU: the European Commission’s online dispute resolution (ODR) platform was discontinued on 20 July 2025. We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG). Questions about a dispute can be sent to legal@filltr.de.

14. Changes to These Terms

We may change these Terms where this is necessary because of a change in the law or in case law, to close a gap that has arisen, or to describe new or changed features — and only where the change does not shift the balance between your and our obligations to your disadvantage. We tell you about any change in the app at least 30 days before it takes effect. Changes that would affect the main features you pay for, or the balance of the contract, need your consent: we will ask for it in the app, and if you do not give it, the previous Terms continue to apply and either of us may end the contract.

15. Contact

Questions about these Terms? Contact us at: